What
Is Negotiation?
Negotiation is the process by which two or more parties with
different objectives and needs work to find a mutually acceptable
solution to an issue. Each negotiation situation will be different
because they are influenced by each person's attitude, style and
skills.
Negotiation does not have to be unpleasant and does not always
involve disputes. It does not have to be underlined by bad feelings
or angry behaviour. Once you understand what negotiation really
means you will manage your negotiations with confidence and
increase the chances of arriving at positive solutions for both
parties.
3 Simple Negotiation
Rules
You need to keep in mind these 3 simple rules:
- Don't ever assume that you know what the other party wants. The
outcome you are negotiating may be totally different from what they
have in mind. Make sure you keep an eye on their wants and
needs.
- Keep your issues broad and don't narrow them down. Try to
broaden the scope of your negotiations. For example, if early
settlement is a ke
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