Having business disputes?

Here are some wise steps to take when dealing with business disputes:

  1. Be proactive.  That is, don’t easily lose your cool. Try and make suggestions that are positive rather than negative for both parties.  Good plans will always result in good decisions.  It was Lester R Bittel who said, “Good planning helps to make elusive dreams come true.”

  2. If you find that you are in the wrong, admit it quickly.  Dan Heist remarked - “It’s easier to eat crow while it’s still warm.”

  3. Keep your anger under wraps, especially if the issues are minor or petty.  A well known saying is, “Anger is always more harmful than the insult that caused it.”

  4. Find common ground that both parties are happy with.  Ludwig Erhard defined it - “Compromise is the art of dividing a cake in such a way that everyone believes he has the biggest piece.”

  5. Mend whatever fences are broken.  It was E. H. Chappen who ...

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