How Do you - Use Electronic Banking today

Unfortunately many people today do not believe that banks are customer friendly any more. In the olden days a customer could see a bank manager almost immediately without an appointment, just by turning up at the door. It was possible to talk to one person who acted as your banking adviser, whether it was the bank manager or a senior person within your branch of the bank. Today much of that is gone with many banks closing up branches and centralising operations in order to reduce costs, maximise efficiency and increase profits.

Banks, of course, are businesses and like any other business they have to report to shareholders and account for the management of their operation. Many feel that banks are customer friendly only towards the big business from which they receive a major slice of their profit. This may not always be the case.

One thing is for sure, and that is the bank must make a profit for its shareholders like any other business.

Today, because of rising costs and advancement in technology, most banks, as well as other lending institutions, have come to the conclusion that it costs far more to serve customers over the counter than to arrange for t...